Terms & Condition

Delivery charges for orders from the Online Shop?

We charge rule based optimized delivery charge on each order, you can check that at the time of checkout of your order. In most cases it is ₹199-/ only.

How long will delivery take?

All orders are delivery by Road or Train Transportation. Generally we dispatch orders withing 2-3 working days and it takes 5-7 days to reach your place depending on Transpiration feasibility

Returns for Commercial and Residential Customers

All regularly stocked items, with the exception of consumable products, can be returned within 24 hours of receipt, so long as they are unused and in the original packaging. A return credit will be issued to the original payment method upon receipt and inspection of the product(s). Shipping charges paid at the time of checkout will not be credited along with the return. An applicable restocking fee will be deducted from the amount due. Customers are responsible for the cost of return shipping. This includes any brokerage fees, duties, and taxes for international returns.

If your original payment method was made by Credit Card , check, or UPI you will be offered store credit or a check refund. If you prefer a check refund, the refund check will only be sent out on Tuesday’s.

Return requests for Special Order products and products shipped direct from the manufacturer must be issued by our Customer Solutions Specialists. Not all Special Order items can be returned.

Returns for Consumable Products We are unable to accept returned consumable products. This allows us to ensure the products are good to use, untampered with, and have adequate shelf life.

 

Currency

All pricing is listed in Indian National Rupee (₹) on the website. When ordering outside of the India, the funds captured for an order will be converted to the local currency of the ordering country on your credit card statement. The rate of exchange is locked in when your order ships, not when the order is placed. Credit card companies may also charge a currency conversion fee. Please contact your card issuer for further details.

 

Goods and Services Tax

Goods and Services tax will be charged on all orders. If you are tax-exempt and shipping, visit email us your Tax Exempt Form for review.

Where can I view my sales receipt?

You can accessing by logging in to your unique customer account.

How do i Cancel/Modify an Order?

Once your order is placed, we cannot guarantee that it can be modified or canceled. If you wish to modify your order, please contact us as soon as possible.

How long do I have to return an order?

Returns for Commercial and Residential Customers

All regularly stocked items, with the exception of consumable products, can be returned within 24 hours of receipt, so long as they are unused and in the original packaging. A return credit will be issued to the original payment method upon receipt and inspection of the product(s). Shipping charges paid at the time of checkout will not be credited along with the return. An applicable restocking fee will be deducted from the amount due. Customers are responsible for the cost of return shipping. This includes any brokerage fees, duties, and taxes for international returns.

If your original payment method was made by NEFT, check, or UPI you will be offered store credit or a check refund. If you prefer a check refund, the refund check will only be sent out on Tuesday’s.

Return requests for Special Order products and products shipped direct from the manufacturer must be issued by our Customer Solutions Specialists. Not all Special Order items can be returned.

Image Policy

We try to provide the most accurate images of our products as possible. However, some product images prove difficult or impossible to obtain. In these cases, we will use the closest representative image we can find for the product. These representative, illustrative images may show optional accessories or features, or may be an image of a similar product.

Therefore, we recommend that you carefully read the product description and other related product literature such as Specification Sheets, SDS Sheets, etc., before placing your order. If you have any questions or concerns about a product after reading the description and product literature, please contact us.

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